Excellent 5 /5Thanks for your e mail. It is very good to see that you follow up so well. I am a hotel manager and appreciate such efforts - it is sadly not normal these days!!
The apartment was great and the standards of cleanliness were very good. The views were stunning from the property.
To improve a holiday I would say that the objective of going to Tuscanny is more to be left alone rather than have commercialisation in the face. However - my only criticism was the lack of promotion and opportunity to visit the cellars. I was looking forward to seeing what was there and wanted to be told about the history and wine from the vineyards.
On 2 or 3 occasions I tried to get a visit, but there was no-one available to show us round on each occasion - so I gave up!! (I don't look for hasssle on holiday)! I found that the person who 'worked' in the shop was ok - she let us taste the wine - although I would say she was not at all enthusiastic, shame - as it is an easy sell and a great product), we did end up buying some wine. The missed opportunity for me was that I would have enjoyed seeing the cellars and so on - the missed opportunity for you is that - I would porobably have raved about it - told all my friends, and even sourced a supplier and put the wine onto my wine list! Best form of advertising is word of mouth and the Villa has a seriously undersold USP.
The hotel I manage is the George Hotel in Edinburgh - 195 bedrooms / 2 restaurants etc - so this is a missed oppotunity. However I would not want to detract from what was a great holiday in a wonderful Villa with good staff. I would like to compliment Marie who seemed to work all day, nothing was too much trouble for her.
Kind Regards,
David W. - July 2005Would you recommend this property to a friend? Yes
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