Finding your dream villa in Tuscany and planning your trip can be difficult at times – deciding on the destination, picking the perfect rental, figuring out arrival, planning an itinerary, and more – but booking with us means that you will have support all throughout the process. From choosing the right holiday rental in Tuscany, to arrival, right through the vacation itself, and even after the trip, our team of seasoned villa experts are on hand to help you in any way that you need but don’t just take it from us! Here’s what our previous guests have to say about the support offered by our team over on Trustpilot...
There To Answer All Of Your Questions
“Company dealt with a number of emails as we were trying to organise flights. We weren’t pressured and every query was answered. The phone response was very good too.”
Bernadette Phillips, Great Britain
When Problems Arise (As Unavoidably Happens Occasionally)
“We had reason to contact Easy Reserve to manage a booking error. We explained the situation and the staff at Easy Reserve were:
prompt in their response
Understood the issue
Dealt with the property owner on our behalf and got the best possible result.
Their emails to assess our issue were concise and courteous.
We received most impressive customer service.
I would thoroughly recommend Easy Reserve Ltd.”
Bob Eadie, Great Britain
“Very helpful and swift to respond and helped us to correct an error we made in our reservation. Solved it first thing, even before we could call the service desk.”
Van Dijk, Netherlands
A Team Of Seasoned Experts
“I have used EasyReserve 5 times now for our vacation rentals abroad and I have always received exceptional service. Their website is very easy to navigate. The ladies in the Tuscan office are amazing and very helpful. They are very responsive to any of my unanswered questions. I would definitely recommend using this site.”
Diane, USA
“Easy Reserve was very responsive to my questions and helped me make a change to my reservation seamlessly. I greatly appreciate the whole team's professionalism, helpfulness, and knowledge.”
Clarice, USA
Talk To A Real Person
“Very easy to book and when I called I got a person to quickly answer and the customer service was great!
The agent was polite and listened carefully.
Over all great Experience!”
Dr Giuseppe, USA
Value For Money
“Great experience working with Easy Reserve. Very responsive and significantly cheaper then some of the more common booking platform for the same property we rented.”
Jess, USA
“Great villa, wonderful customer service, great price had a wonderful time. Will definitely use again.”
Jacqui Clark, Great Britain
Returning Customers
“Very good choice of locations and properties very satisfied with past rentals.”
Em Wyatt, Great Britain
“Prompt and polite service. We have used Easy Reserve before and very happy with their level of service. Would recommend to others.”
Louise, Australia
“Have used easy reserve 3 times now and no problems at all. The app is very good for keeping track of reservations.”
Mark, Philippines
“I've used easy reserve a number of times and have never been disappointed. This time I needed very specific dates and location requirements. Personnel assisted me until I found what I needed.”
Michael, USA