What is booking with Tuscany Villas like? This is something that you might be wondering as you consider planning a vacation in Tuscany and you browse wonderful villas in Tuscany on our website. You might be wondering why you should book with us? Well, we can mention our best features all we want but the word of our customers is probably the most helpful thing that you could ask for when making your decisions and these can actually be readily found in the reviews section of our website.
There are two kinds of reviews to peruse – those of specific villas and experiences booking and staying in them and reviews of the entirety of the process of booking with Tuscany Villas as a company. Both are helpful in different ways. The villa reviews are a wonderful extra tool to help you choose when you are browsing our villas in Tuscany. While not every property has reviews (newer listings might not have any posted yet, for example), a majority do and these can be really useful when narrowing down your choices and picking a villa.
The other kind of reviews, those of the company itself, are equally helpful in understanding what it is to book with us and what other customers have thought of the entire process – including customer service, the payment process, villa selection and website ease-of-use, as well as any other particular comments they wished to publish.
Over 95% of customers replying to the question, 'Would you recommend the Tuscany Villas website to a friend?', have responded with a resounding YES and we thought it might be helpful to curate some of these company reviews to help you understand why this is the case.
1. Booking with us means being able to deal directly with experienced, knowledgeable, and helpful members of staff when you have any queries or issues or need any help throughout any and all stages of the booking process.
For example, on June 30th 2020, Robert S. of Wootton (Royaume-uni), noted that he had received, “Fantastic assistance given by all members of staff, especially Sanneke, who I've spoken to several times.”
Joseph C. of Spring Valley (United States) also mentions the benefit of this unparalleled access to friendly, helpful, and knowledgeable members of staff throughout the whole booking process in his 1st of December 2018 review: “Excellent communication prior to booking. Everyone I dealt with on the phone and via email, including; Lucia, Cristina and Abby were very knowledgeable and friendly. If they didn't have an immediate answer they promptly got back to me with one.”
2. Plus, if you have any special requests or if you are looking for something really specific when booking your vacation rental, these same experienced villa experts are at hand to ensure that you can find exactly what you need – from features of the property itself, to certain dates for your booking, to price points you want to keep to, and much more besides.
Camea B. from Berlin (Deutschland), reviewed the experience on the 14th of February 2020 of booking the right holiday rental with Tuscany Villas and meeting a specific request of finding a property that allowed their party to bring some extra special guests along with them by describing it like so: “Top. Thanks to dedicated customer service, we found a lovely place to stay that allows three dogs.”
Then there is someone like Lesley M. of Kinross (United Kingdom) who noted on the 5th of August that, even if you’re booking under a time crunch, our team is ready and waiting to help you make that vacation happen! “Lucia, Sanneke and Abby were all very helpful and patient as we tried to book accommodation at the very last minute!”
3. And, even if you’re not quite sure of everything yet but want to get started with the booking process, our team is always there to support you along the way to make it all work without a problem, as Alan R. of Winchester (United States) mentions in his June 27th 2019 review of booking with us: “Abby was very helpful in getting information timely, holding the property while we confirmed the dates and then assisting with the payment process. Could not have been better.”
4. Furthermore, in addition to working hard to meet any and all specifications and needs you might have when booking a vacation rental, our staff members build relationships with our customers that mean you can rely on us and even return to book with Tuscany Villas year after year.
Many of our customers have done just this, ensuring that we get to know them, their needs, and their tastes even better in order to make sure that we always help them find what they want and to plan the Tuscany Villas of their dreams each time! Anna S., from Budapest (Hungary) is one such customer and in her 29th of October 2018 review of Easy Reserve (our parent company under which Tuscany Villas is one destination-specific website) she says that she has been,” “Renting through EasyReserve now for years,” and that she can always depend on, “a great experience, no issues, great vacations!”
So, if you were thinking of enjoying a holiday in Tuscany and you are in search of incredible support, help, suggestions, and customer service from day one of planning to the moment you arrive home then you need look no further than Tuscany Villas – and it’s not just us saying it, our customers agree! Contact us for more information.
